Roles and Responsibilities
Provana provides litigation support services to top debt collection law firms in US. Legal team to provide end to end litigation solution and services to its primary client and mission to achieve excellence in legal services.
Process analysis, following instructions from supervisor, creating SOPs and training materials.
Completing assignments given by the Supervisor within given timelines. Supporting active transitions and stabilization of newly transitioned clients/processes. Identify areas of improvement and work with multiple stakeholders to implement approved changes.
Desired Candidate Profile
- Strong written and verbal skills
- Have good flair in business/technical writing
- Should have good interpretation skills
- Should have computer operating skills with good typing speed
- Will be engaged in taking client trainings, and create and change Standard Operating Procedures based on inputs
- Must demonstrate proficiency in Microsoft Office Word and Excel
- Should possess strong work ethics, be a team player and reliable
- Should be able to pay attention to detail and same should reflect in the output produced
- Should possess ability to coordinate with multiple stakeholders and get assigned work done in stipulated time
- Should be proactive in approach and able to work with minimal supervision
- Should be a quick learner and problem solver
- Knowledge on Visio and/or coral draw or other design software will be an added advantage.
- They are client facing and will work with knowledge transfer and transitions and is capable of getting into effective conversation with the client side resources in capturing process and preparing SOPs through video / zoom conferences.
Perks and Benefits
One Side cab
One time meal
Need a technology partner capable of supporting your compliance, analytics, and operational needs all within a single, easy-to-use solution?
Your search ends here. Provana's approach is built on distinguished BPM services and innovative technology that combine decades of industry-specific experience with leading-edge functionality to maximize insight, streamline efficiency, and boost profitability.
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